THIS IS A TEMPLATE RETURN POLICY - PLEASE USE YOUR OWN OR REVIEW THIS WITH YOUR LEGAL RESOURCES. THIS CAN BE EDITED IN BRAND SETTINGS / LEGAL
We stand behind the quality of our products and are pleased to offer a 30 Day Money Back Guarantee (excluding processing and handling charges). In the event our product is defective and/or you are not completely satisfied, simply return the product with your proof of purchase (i.e.: receipt, Bill of Sale, UPC code, photo’s of the product plus the production date code that is stamped on the product) within 30 days from receipt of the package to receive your refund for the product(s) excluding processing and handling charges.
Contact our Customer Service Department toll-free 800-123-4567 or by email templates@buyist.com for a Return Merchandise Authorization number and return instructions. We pledge to respond within 48 hrs (Monday through Friday) on all requests.
International Refund Policy:
There are no refunds or exchanges for International Orders.
For questions or comments regarding your return,
Hours: 8am – 5:30pm PST, Monday-Friday Call Toll Free: 800-123-4567
Return Policy
Our Guarantee
Your Satisfaction is 100% Guaranteed. If you are dissatisfied with any merchandise from Buyist for any reason, simply return the product within 30 days for an easy refund of your purchase price, excluding shipping and handling.
Return Information
Follow return information which is shipped with each package. Send all returns to the address indicated on your packing slip/invoice. We suggest you ship returns to Buyist via a GROUND method that can be tracked (UPS ground / FedEx Ground / USPS Priority mail).
Along with your return, be sure to include the following:
1. Your order number and/or your complete name, address, and billing phone or email address
2. A detailed explanation regarding your reason for returning the item(s)
3. Information about whether you would like a refund or a replacement
- No other paperwork, invoice, or preauthorization is needed for your return.
Refund Policy
Once your return is received, it will be processed within 10 business days. Buyist will not be responsible for loss or damage of return shipments. A credit will be issued to your original method of payment for the full purchase price of your order excluding shipping and handling and any separate fees. Credit will be issued within 5-7 business days of receiving your returned item.
Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we may not issue you a refund or send you a replacement.